• Permanent
  • Braintree, Essex
  • £25000 - £28000 per annum + + Bonus scheme + Benefits USD / YEAR


Customer Planning Coordinator (Administrator)

£25k – £28k + Bonus scheme + Benefits

Near Braintree, Essex

Are you a resilient individual with a great telephone manner and ability to remain organised? Do you have any knowledge of the Construction industry? Are you looking to join an industry leading construction company offering exceptional personal development, training, flexi time and progression opportunities, plus a great benefits package?

Well, my Client are looking to hire a Customer Planning Coordinator to join the team, efficiently coordinating the internal planning between departments to ensure they are working to maximum efficiency.

The Role:

  • To efficiently coordinate the internal planning between departments to ensure they are working to maximum efficiency.
  • Contact customers via telephone and email to receive information that is critical to the planning process.
  • Follow the process relating to re-scheduling delayed or postponed site visits whilst maximising dispatches and meeting customer expectations.
  • Handling customer objections in a professional manner as and when they appear.
  • An ability to act in a professional manner when communicating either verbally or written, with colleagues, customers and associated parties.
  • Regularly monitoring, and reporting to line manager on current forward workload to ensure we continue to meet customers expectations.
  • Communicate in a clear and concise manner to all levels of customers.

The Candidate:

  • A strong, confident and professional telephone manner and communication skills are essential.
  • A reasonable level of computer literacy is essential including knowledge of the Microsoft Office Suite of Programs. Further training will be provided.
  • Construction industry knowledge is advantageous but not essential.
  • Self-motivated, excellent organisational and time management skills will be essential.
  • A resilient personality will be required for this role.

This is a great opportunity for a Administrator/Coordinator to grow within an ambitious, yet supportive company.
For further details, please apply and contact – BRANDON HEWITT-HUNT – REF1968 – 01174620486.

Construction, Planning coordinator, Coordinator, Customer planning, Customer coordinator, Production, Engineering, Factory, Colchester, Essex, Halstead, Chelmsford, Braintree, building components

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